Shipping Procedures

Do note that we do not deliver to PO Boxes, military and restricted areas, or all naval ports.

LOCATION-BASED SHIPPING PROCEDURES: 

Germany

We provide FREE Standard delivery to Germany if your order is over $150 USD. 

Austria

We provide FREE Standard delivery to Austria if your order is over $150 USD. 

Netherlands

We provide FREE Standard delivery to the Netherlands if your order is over $150 USD. 

Other countries:  

We deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly, and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the checkout page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address

Method-Based Shipping Procedures:

All orders (Free & Expedited) are filled and shipped in three working days for processing purposes.

Free Shipping

Types:

• all on retail orders of$100 USD or greater. (Excludes countries and territories listed above )

Time Frame: Orders are filled and shipped the following business day from the date of purchase.

Example:

• Order Placed: Tuesday by 11:59 pm
• Order Ships Out: Fridayafternoon via the free shipping method
• Valid for: Retail sales only. Contractors, OEM/Resellers, Distributors, and Exporters are excluded.

Delivery Time

 It is 8-15days after Express pickup

Additional Notes

Please read the following documentation regarding shipping policy:

• TILLUME use USPS, UPS, FedEx, and DHL delivery goods, but not limited to them.
• Once shipped, TILLUME holds no responsibility for lost or late packages while in the custody of the shipping carrier. If you wish to insure the shipment, please contact customer service before completing your purchase.
• Delivery Days = Business Days (exclude Saturdays & Sundays)
• Days are an estimate, not a guarantee.